Multilingual Support for Global Clients

Provide seamless multilingual support to deliver satisfying client experiences worldwide and boost customer retention. Localization helps you build a proactive customer success team that can take your business global.

Speak to an expert

Trusted by the biggest brands

Language services for client success teams

Keep your support in sync

Build better relationships at scale

Measure your global impact

Help your customer service team work efficiently in global markets with translations that consider a region’s customs, culture, time zone, and vernacular to aid high-quality local support.

Regionally adapted support resources
Multilingual chatbots
Localized help page formatting

What you need, when you need it

Using a combination of people, process and technology we will deliver translation projects on time and on budget for your business.

Integrations

Use translation software that integrates seamlessly with your customer support portal and CRM.

Learn more

Workflow Builder

Build multilingual customer support - translate documents, templates, and automated responses for better workflows.

Search

Validation

Seamlessly integrate translation  business applications

Zendesk

Support the translation of categories, sections, articles, and dynamic content, and deliver effortless and seamless translation projects for your business.

Confluence

Streamline and automate the continuous translation of spaces, pages, articles, and blogs inside RAY, an industry-leading translation platform.

Salesforce

Salesforce Connector offers a professional-grade translation of customer relationship management content: knowledge base articles, leads, cases, comments, and more.

Lithium

Translate key posts from customer forums, either with machine or human translation, using RAY workflows and translation resources to manage and automate jobs.

View all

Trusted by a global leader

“We chose Straker to be our global partner not because of the company Straker is, but because of the company we know Straker will become. We look to future proof everything we do. Straker as our language partner, fits into that perfectly.”

Leading Global Technology Company

Globalization Leader